Servioo · Hotels

Digital ordering for hotels & resorts

More F&B revenue per guest. Less pressure on the front desk. Service that speaks every guest’s language.

Hotels using digital ordering see measurably higher F&B revenue per guest — without adding staff. Servioo brings rooms, pool, lobby and restaurants into one platform: guests order via QR code or tablet — whichever fits your operation best — the AI waiter recommends multilingually, the team delivers. No app download, no phone call, no waiting frustration.

How you use Servioo

One platform, multiple ordering touchpoints.

QR code or tablet in the room

Guest orders via QR code or tablet in the room — breakfast, snacks, drinks, spa add-ons. Orders flow live to the kitchen, delivery scheduled cleanly.

AI waiter, multilingual

Recommends per guest: matching wines, allergy-friendly alternatives, spa add-ons. Speaks the guest’s language — multilingual out of the box.

Multi-outlet dashboard

Pool bar, lobby café, restaurant, room service — one dashboard. Orders auto-routed to the right outlet, reporting per area.

Real-time KDS & analytics

Kitchen sees every order in under a second. Managers see live revenue per outlet, top items, peak times — informed decisions instead of guessing.

Features

Powerful features for Hotels.

QR code or tablet

Guests order via QR at table/room or via tablet — whichever fits your operation. Both work identically.

Room service, no hotline

Order from bed, clear delivery time, no phone call needed.

Multi-outlet management

Pool bar, lobby, restaurant, spa — one platform with separated billing.

Multilingual menu

Guest picks language, team keeps working as usual.

AI upsell & recommendations

Intelligent suggestions for matching dishes, wines and add-ons per guest.

Allergens & dietary needs

EU-compliant: 14 allergens, gluten-free/vegan filters, visible per dish.

Pregnancy-friendly menus

Filters for expecting mothers and kid-friendly options right in the menu.

Course system for dinner service

Starter, main, dessert coordinated. Kitchen receives courses in correct rhythm.

Time-slot ordering

Pre-order for breakfast or next day, slots configurable per outlet.

Configurable opening hours

Menu only appears when the area is open — no frustrated guest.

Service requests on the KDS

Towels, cleaning, concierge — structured instead of scattered.

Promo banners for specials

Peak season, happy hour, events — banners right in the guest menu.

Seasonal menus & promos

Summer card, winter menu, holidays — switch on a button.

Inventory & product management

“Sold out” auto-hides, stock movement in dashboard.

Real-time analytics per outlet

Revenue, top dishes, conversion rate, delivery times — live data.

Decentralized menu management

Outlet managers maintain their own menu, central rules apply.

Auto-routing to the right kitchen

Burger to the bar kitchen, steak to the restaurant — distributed automatically.

Reservation + order linking

Guest orders for the reservation, all on one bill.

POS integration

Servioo connects to your existing POS — certified integrations or via open API.

Contactless payment in browser

Apple Pay, Google Pay, card — no external app.

Guest history & favorites

Recognize regulars, one-tap re-order, personalized recommendations.

Why Servioo

Why Hotels choose Servioo.

+30 %

Higher F&B revenue per guest

AI waiter actively recommends matching dishes, wines and add-ons — without the team having to sell.

24/7

Service without extra staff

Orders run around the clock. Front desk relieved by up to 40 %.

95 %

Fewer order errors

Captured digitally, sent straight to the kitchen — no misunderstandings, no missed special requests.

40+

Languages served effortlessly

Guest picks their language, team keeps working in their own. International guests feel welcome.

Summary

Servioo for Hotels at a glance.

Servioo is the ordering and service platform for hotels that want more F&B revenue per guest without overloading their team. QR ordering in room, pool and lobby, AI waiter in 40+ languages, multi-outlet dashboard with real-time analytics, full hospitality feature set — including course system, allergen filters, seasonal menus and POS integration. Live in 24 hours, no setup work for the team.

Integrations

Works with any POS.

Servioo connects to your existing POS — seamlessly. Certified integrations, contactless payment (Apple Pay, Google Pay), and an open API for any system not on the list.

Certified integrations

Many common systems connect out of the box — setup in minutes.

Contactless payment

Apple Pay, Google Pay and card directly in the browser — no external app.

Open API

Your system isn’t listed? No problem — our API adapts to any setup.

FAQ

Answers for Hotels.

Can we deploy Servioo on top of an existing POS?

Yes. Servioo connects to any POS system — seamlessly. Many common systems integrate out of the box; for any other, our open API takes care of it.

Do guests need an app?

No. Guests scan the QR and order directly in the browser — no download, no registration. Works on all modern smartphones.

How do we serve international guests?

The AI waiter supports 40+ languages. Guest picks their language, the team keeps working in English. Translation is automatic.

Can we manage multiple outlets?

Yes. Pool bar, lobby café, restaurants and spa can be set up as separate outlets — with their own menu, hours and reporting. Managers see everything in the multi-outlet dashboard.

How fast is Servioo set up?

Live in 24 hours. Upload menu by photo/PDF, AI digitizes automatically. We handle setup, team needs about 30 minutes of training.

How much does Servioo cost for a hotel?

Servioo starts at €49.99/month (Starter). For multi-outlet hotels we recommend Professional (€149.99/month) or Enterprise with custom branding and dedicated support.