Your smartest employee
The AI waiter for your venue — around the clock.
Your AI waiter advises guests in real time: recommends dishes based on preferences, answers questions about ingredients and allergens, and knows your entire menu by heart. It communicates multilingually thanks to AI and is always in a good mood.
What is an AI waiter?
An AI waiter is an intelligent chat assistant integrated directly into your venue's ordering interface. Unlike a simple chatbot, it knows your entire menu in detail — every dish, every ingredient, every price, every allergen. Guests can ask questions like "What do you recommend without gluten?" or "What's the most popular dish?" and receive an informed answer immediately. The AI waiter doesn't replace your staff but relieves them: routine questions about allergen information, ingredient lists, or recommendations are answered automatically, while your employees can focus on service and hospitality.
Multilingual guest advice via AI
International guests are a daily reality in the hospitality industry — especially in tourist regions, airports, and major cities. The AI waiter by servioo.ai communicates multilingually thanks to modern AI: it automatically detects the guest's language and responds accordingly. The interface adapts seamlessly to every language. This way, every guest feels understood — regardless of your team's native language.
Allergen safety through AI
Allergen labeling is mandatory in the EU — and vital for guests with intolerances. The AI waiter knows all 14 EU allergens (gluten, lactose, nuts, fish, crustaceans, eggs, peanuts, soy, celery, mustard, sesame, sulfites, lupins, mollusks) for every dish on your menu. Guests can ask specifically: "Which dishes are lactose-free?" or "Does the pasta contain nuts?" — and receive a reliable, instant answer. This protects your guests and reduces liability risk for your venue.
A personality that fits your venue
Every venue has its own style — from upscale fine dining to a casual cafe. That's why you can freely configure the personality of your AI waiter: Should it be formal and reserved? Or casual and humorous? You also choose a custom name that fits your concept. This makes the AI waiter a natural part of your service experience.
Voice input for maximum accessibility
Not every guest likes to type on a smartphone. That's why the AI waiter also supports voice input: guests can simply speak their questions, the audio recording is automatically transcribed and answered by the AI waiter. This makes usage particularly accessible — for older guests, people with visual impairments, or simply for anyone who prefers convenience.
Frequently Asked Questions
How does the AI waiter work?
The AI waiter is a chat assistant directly in the ordering interface. It knows your entire menu and advises guests on dishes, ingredients, and allergens — in the guest's language.
In which languages does the AI waiter work?
The AI waiter communicates multilingually thanks to AI. It automatically detects the guest’s language and responds in the same language — optimized for all languages.
Can I customize the personality?
Yes. Name and personality (formal, casual, friendly) are freely configurable in the dashboard under Settings.
Does the AI waiter reliably detect allergens?
Yes. It knows all 14 EU allergens for every dish on your menu and answers allergen questions instantly.
Which plan includes the AI waiter?
The AI waiter is available from the Professional plan (149.99 EUR/month). It is also included in the Enterprise plan.
Does the AI waiter cost extra?
The AI waiter is included in the plan. Each AI message uses 0.1 credits. The Professional plan includes 300 credits/month; additional credits can be purchased.
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